1. Create an Account on SendPhotoProof

- Access the registration form and complete it.

- You’ll receive an email to verify your registration. Copy the OTP from the email and enter it into the Confirm OTP form on the website.

- Click Submit to finish registration and proceed to the Price Plan.

2. Choose a Price Plan

- Select a price plan and click the Subscribe button to go to the payment section.

- Choose a payment plan and click Submit to complete your payment.

- Go to your dashboard menu and click the Company button to view your list of paid accounts.

- Select your purchased account and click Activate Now. Once the page refreshes, you’ll be directed to a dashboard with more features.

3. Create a Branch File

- As a parcel-sending company, first, choose the branch location you’ll use to send packages.

- Click the Branch Manager button and select the branch from the drop-down menu to access the branch page.

- On the branch page, click the Plus button on the right to go to the Create Branch page.

- Complete the form and click Save to add the branch file to the branch page.

4. Create a Merchant File

- After creating a branch file, create a merchant file. The merchant is the company or person for whom you’ll send parcels. Note: The merchant account can be the same as the account holder on SendPhotoProof. It’s essential for identifying the parcel’s origin.

- Under the Merchant Manage button in the menu, select Merchant to access the merchant page.

- Click the Plus sign on the right to go to the Create Merchant page.

- Complete the form and click Save to list the file on the merchant page. Note: On the Create Merchant page, the COD Charge is the agreed delivery fee with the merchant, and Hub is the branch location.

5. Create Delivery Personnel

- Next, set up delivery personnel. These are the individuals who will handle deliveries and be tracked.

- From the menu, click on Delivery-Man to access the Delivery-Man page.

- Click the Plus sign to open the Delivery-Man creation page.

- Fill it out and click Save to list the file on the Delivery-Man page. Note: The delivery personnel password and Unique ID are required for them to log in and use the app for deliveries.

6. Create a Parcel File

A) Create a Delivery Category

- From the menu column, click the Setting tab and select Delivery Category from the drop-down menu to open the Delivery Category page.

- Click the Plus sign to open the Create Delivery Category form.

- Fill it out and click Save to list it on the Delivery Category page. Note: The delivery category describes the type of delivery (e.g., weight, liquid, etc.), and the position indicates its ranking.

B) Create the Delivery Charge

- Go to Settings and select the Charge button from the drop-down menu to access the Delivery-Charge page.

- Click the Plus sign to open the Delivery-Charge form.

- Fill it out and click Save. Note: Select the values from the delivery category (e.g., pounds) and enter the delivery charge amount.

C) Create a Parcel

- From the menu, click the Parcel tab to open the Parcel page.

- Click the Plus sign to open the Create Parcel form.

- Fill it out and click Save to list it on the Parcel page. Note: Cash collection refers to the amount collected from the recipient. Enter zero if no amount is needed. For Delivery type, select the type (e.g., same-day). In the Category column, choose from the drop-down menu and enter the address.

D) Update Parcel Status

- On the Parcel page, click the icon under the Status Update column to access the drop-down menu.

- Select Received Warehouse, complete the form, and click Save. The details will appear under the Receive Warehouse tab, which is also listed under the Status Update tab on the Parcel page. Note: Received Warehouse indicates the courier company has received the parcels at their branch from the merchant.

E) Update Parcel Status

- To send parcel information to the delivery app, go to the parcel page and look for the arrow next to the status update that says 'Warehouse Received.' Click on the arrow to open a dropdown menu, then select 'Assign Delivery.' This will send the parcel details to the delivery app for delivery.

7. Using the App

- Download and Activate: Delivery personnel must download the app from the Play Store and log in using the provided password and Unique ID.

- Enable Location Access: After logging in, check the small white box labelled Check-in in the top right corner of the app and accept the prompt to “Allow SendPhotoProof Delivery to access this device’s location.”

- Complete Delivery: Click the Change Status button to access the page where the customer’s signature, delivery notes, and a stamped photo with the delivery date, time, and location are required.

- Finalize Delivery: The customer signs in the signature section on the change-status page upon receipt of goods. Use the note section for any additional delivery information.

8. Take Photo 

– Capture the Parcel: Aim the phone at the parcel and click the Take Photo button. After taking the picture, use the Retake, Cancel, or OK buttons to make changes.

- Upload Photo: Click the correct ✔️ sign to upload the photo to the photo box on the change-status page.

- Complete Delivery: Clicking the Yes-Sure button completes the delivery. The completed file appears on the parcel page under the parcel button in the dashboard. You can view the delivery photo, signature, and notes by clicking the **View** button.

- Photo Details: The photo includes the delivery location, time and date, and the driver’s name. Save the photo by right-clicking and selecting Save.

9. Tracking Delivery

There are two ways to track the personnel and parcel:

- Live Location on Map: Go to the Delivery-Man page on the dashboard and click to open it. Click the Map-Show button to see the live location of personnel and parcels on a map.

- Delivery-Man Report: To view live location files of the personnel, go to Report on the dashboard menu and select Delivery-Man-Report from the drop-down menu. Enter the dates and user type you want and click Export to download the files to your computer for viewing and saving. Note: The user type is the delivery man’s name. The files update every two minutes.

10. Resubscription

To re-subscribe, please log into your account and navigate to the menu. From there, select the subscription tab, where you will find all available options to renew your subscription.

11. Going to the Homepage

When you are logged into your account and on the dashboard, click the SendPhotoProof logo in the top left corner to return to the homepage.