Frequently Asked Questions

Technical Questions:

Our system is designed to function reliably even on 2G connections for location tracking, ensuring your remote workforce stays connected regardless of internet quality.

All data transmission uses HTTPS secure protocol, providing enterprise-grade encryption between devices and our servers to protect your sensitive information.

No. The location data is automatically retrieved directly from the phone's GPS without any user intervention, ensuring accurate and tamper-proof location tracking.

Operational Questions:

The worker interface is intuitive and straightforward. Most users can fully understand the application after just a 5-minute walkthrough.

Our application is optimised for battery efficiency. Location data is transmitted at randomised intervals rather than continuously, preserving battery life during day-long operations.

Yes. Supervisors have access to a real-time dashboard and receive email notifications when tasks are marked as completed, allowing for immediate verification and follow-up.

For detailed subscription pricing information, please visit the Pricing page on the SendPhotoProof website.

ROI Questions:

ROI calculation depends on your specific business operations and objectives. Our team can help you identify key metrics to track based on your industry and workflow requirements.

Privacy and Legal Questions:

Workers must provide explicit consent to share their GPS location. We comply with all relevant data privacy regulations and provide clear disclosure about what information is collected and how it's used.

This involves specific business and legal considerations that vary by jurisdiction and use case. We recommend consulting with your legal team about how our service documentation can support your compliance needs.

Integration capabilities depend on your specific systems. Please contact our technical team with details about your infrastructure to discuss integration options and requirements.

Support Questions:

We offer comprehensive technical support for any issues encountered while using the application. Our support team is available to assist with troubleshooting, configuration, and optimisation questions. Email [email protected] for your queries.

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